Refund policy

Vouchers are digital and cannot be refunded once they are issued, revealed, or gifted.

Overview

This policy applies to all Crypto4Naira Vouchers purchased through our service. Once a voucher code is generated and delivered to you, the transaction is final and cannot be reversed.

We do not offer refunds, cancellations, or exchanges for any voucher, regardless of the reason, after the code has been issued, revealed, or gifted.

Why vouchers are non-refundable

Vouchers are digital assets that are instantly redeemable upon delivery. Once the code is provided, it can be used immediately by the recipient, making it impossible to retrieve or invalidate.

To protect against fraud and ensure fair service for all users, we cannot reverse transactions after voucher codes have been generated and shared.

Redemption

Every voucher code is redeemed at www.crypto4naira.com. Keep your code private until you are ready to use it, because anyone with the code can redeem it.

Redemption happens outside the voucher purchase platform, so treat your code like cash once it has been revealed.

If something goes wrong

If you encounter an issue with your voucher code—such as difficulty redeeming it or receiving an incorrect amount—please contact us with your order reference number and details.

We will investigate the matter and assist with redemption problems, but we will not issue refunds for successfully delivered vouchers.

How to get help

If you have a Crypto4Naira Vouchers account, sign in and use the Support tab to open a ticket. An admin will reply to you directly.

Our team is available to help with technical issues or clarification, but refunds are not available under any circumstances after voucher issuance.

Need help with a voucher?
You can open a support ticket from the Support tab once you are signed in. Include your order reference number and an admin will look into it.

Last updated: 28 August 2026